Leading Change: Setting the Vision for the Path Forward
“Where there is no vision, the people perish”
Proverbs 29.18
If you’re like most senior leaders, you’re buried in minutiae:
paperwork , eMail, meetings and phone calls. When you have time, you sift through data to see how things
are going. If they aren’t going
according to plan? Then more
meetings, eMails and phone calls.
The question begs to be asked, when do you find time to lead?
If you believe leading is important, I hope I don’t need to
convince you that managing is not leading. Both are needed, but without leadership, the organization
bumps along as best it can, never really achieving greatness, and sometimes,
not even goodness.
As the quotation from Proverbs predicts, “… the people perish.” And who are the people? It’s your organization. Your organization perishes when you
don’t have a vision for where they’re going.
How do you change that? First, acknowledge that, if you do nothing, things are
likely to get worse, not better.
Next, you need to shed load. You need to start training those below you to shoulder more
of your burden.
How? You begin
to mentor and coach them. Explain
what’s really important and what is less so. Anything that originates below you (that you’d typically end
up handling), have your subordinates bring to you, but then, ask them how
they’d resolve the problem. If
their answer is good, send them off to do it. If not, explain why, give them a better approach, and then
send them off to execute.
As your subordinates begin to shoulder more of what had been
your load, you now have time to look forward. What are you looking for? Industry trends, technology trends, market trends. You’re looking over the horizon and
planning where to go next.
You now make time to discuss these trends with your
colleagues, your staff and with those industry experts whose opinions you
respect. You make time to think deeply about the trajectory of the
future and what your organization will need to do to lead it.
When you’re ready, you bring your staff together and conduct
a Hoshin Kanri event. It’s the
subject of another blog and my upcoming book, but it’s a process to help your
organization determine its strategic plan, what some call True North. Once your
plan is complete, you begin assigning people or teams responsibility for
pursuing each element of the plan.
They’ll report to you no less frequently than once a month until the
plan is achieved, then you’ll set a new plan, or more ambitious goals for the
old one.
In the space of a few months, you’ve:.
·
Turned your personal focus from the “tyranny of
the inconsequential many,“ to a plan to achieve the critical few.
·
Demonstrated to your direct reports how to
cascade important decision-making responsibility downward, and grew their
capabilities.
·
Developed new capacity in your own day and, no
doubt, grown closer to the image you’ve always had of a great leader.
·
Made time in your day to Go and See for yourself what’s really going on in your
organization.
·
Set the expectation that, in the future, your
staff and their direct reports are going to move from a model of reactive
management to proactive leadership.
All in all, not a bad day’s work.
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